The production cycle for our dresses is 25-35 working days. The shipping time for standard countries is 7-15 working days. Please note this to avoid any inconvenience due to timing issues.
Returns
We will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period).We will accept order refunds within 2 calendar days after payment. Since all our dresses are custom-made, we do not accept any form of refund once production has started. If you encounter any quality issues with the dress upon receipt, please contact us within 48 hours, and we will provide the best solution.
Returns in storeÂ
Your return will typically be processed within one to one and a half weeks. After the return is completed, we will send you a return notification email to inform you. Once the return is processed, the refund will be received in the original payment method within 3-7 working days.
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